Straight answers about how SwiftCareMD works — how to get a doctors note online, pricing, turnaround time, employer and school acceptance, HIPAA compliance, and refunds. Every note is reviewed and signed by a board-certified, U.S.-licensed physician for a flat $34.99.
Yes. Every note is reviewed and signed by a board-certified, U.S.-licensed physician with a verifiable NPI number. These are the same credentials as any doctor you would see in person.
You fill out a short intake form describing your symptoms. A licensed physician reviews your case asynchronously (no video call required) and, when medically appropriate, issues a signed doctors note that arrives in your inbox same-day.
A board-certified, U.S.-licensed physician on our network. Each note includes the doctor's full name, NPI number, license number, and signature — the same information any in-person doctors note would carry.
Common, non-emergency conditions: cold and flu, stomach issues, headaches and migraines, mild anxiety, allergies, back pain, and similar. We do not cover serious or emergency conditions — those require in-person care.
If a physician determines they cannot issue a note for your case, you will not be charged. Your payment is only processed after clinical review confirms your case qualifies.
Most patients receive their signed doctors note same-day. Once a physician reviews and approves your case, the note is emailed to you as a PDF.
A flat $34.99. No subscriptions, no copays, no hidden charges. You pay once and receive your signed doctors note.
No. SwiftCareMD charges a flat $34.99 fee. We do not bill insurance, and you do not need a copay.
Contact our live chat (9 am – 9 pm EST) or email support@swiftcaremd.com. Our team can correct date typos, employer name, or other details and send you an updated PDF — usually within minutes.
Yes. If your employer or school does not accept your note, you receive a full refund. Our money-back guarantee covers note rejection.
Our notes are accepted by the vast majority of employers and schools. They include the doctor's full credentials, license number, and a verification contact. If your employer does not accept it, you receive a full refund.
SwiftCareMD provides multi-state coverage through our network of licensed U.S. physicians. Start your intake and we will match you with a doctor licensed where you need it.
Yes. When you start the intake, select "Someone I'm caring for" and provide your child's information. The same process and same $34.99 flat fee applies.
In some cases, yes. A physician can backdate a note when clinically appropriate based on the timeline of your symptoms. Provide the dates during intake and the doctor will review.
Every note carries the issuing physician's NPI and license number, plus a verification contact. Employers can confirm authenticity by emailing support@swiftcaremd.com or calling our verification line listed on the note.
Yes. We maintain a full HIPAA Notice of Privacy Practices, use encrypted data storage, and follow all federal telehealth regulations. Your medical information is protected.
Yes. Asynchronous (store-and-forward) telehealth is recognized by HHS and CMS as a legitimate model of care. Every SwiftCareMD note is issued by a licensed U.S. physician who has reviewed your case.
Only the reviewing physician and authorized SwiftCareMD support staff. Your information is never sold or shared with third parties. Full details are in our Privacy Policy and HIPAA Notice.
Payments are processed through Stripe. We do not store your full card number on our servers. All transactions are encrypted and PCI compliant.
Email support@swiftcaremd.com from the address on file and request deletion. We will permanently remove your account and personal information from our active systems within 7 days, in accordance with our Privacy Policy.