Our medical & editorial review process

Every doctor's note on SwiftCareMD is reviewed and signed by a board-certified physician, and our health articles go through a physician review program. Here's exactly how that works, and how you can verify it.

Last updated: October 2026

How each doctor's note is reviewed

Every note follows the same four-step clinical review — no shortcuts, no rubber-stamping.

Step 1

Board-certified physician

Every case is reviewed by a U.S.-licensed, board-certified physician with a verifiable NPI. We do not use non-physician providers, AI-only review, or template auto-issuance.

Step 2

Standardized intake

Each patient submits a structured intake covering symptoms, onset, severity, prior care, and the requested documentation. The physician reviews this against current clinical guidelines for the presented condition.

Step 3

Eligibility decision

If the case fits within the scope of asynchronous telehealth (common, non-emergency acute conditions), the physician approves the note. If it requires in-person evaluation or falls outside scope, the physician declines and the patient's payment is refunded.

Step 4

Signed PDF

Approved notes carry the physician's full name, degree, state license, NPI, signature, and a verification contact. Every PDF is generated server-side and digitally stamped with a unique Patient ID tied to that specific note.

Clinical & documentation standards

Every physician review on SwiftCareMD is conducted against:

  • Current clinical guidelines from professional medical bodies (AAFP, CDC, ACP) for the presented condition.
  • State-specific telehealth practice standards in the patient's state of residence.
  • HIPAA Privacy & Security Rules — all PHI is encrypted at rest and in transit.
  • Scope-of-practice limits — we only treat common, non-emergency acute conditions. Anything outside that scope is declined and routed to in-person care.
  • Documentation requirements employers and schools actually need (physician credentials, dates, NPI, verification contact).

How our content is reviewed

Articles, guides, and FAQs on SwiftCareMD are produced against this editorial standard:

Drafted by the SwiftCareMD team

We write from primary sources: published clinical guidelines, federal and state regulations, and our clinical team's experience.

Physician review program

Health articles are being reviewed by Dr. Scott Nass, MD, through our medical review program. Reviewed articles show "Medically reviewed by Dr. Scott Nass" and the review date. Articles touching on legal topics (sick leave, employer rights) cite authoritative regulatory sources.

Kept up to date

Each article carries a published date. When clinical guidelines change, we update the article and its modified date.

No medical advice

Our articles inform — they do not diagnose, treat, or replace a consultation with a licensed clinician. Anything outside that scope is explicitly flagged.

Corrections & verification

We hold ourselves accountable in two specific ways:

Correcting an issued note

If a typo, date, or employer name is wrong on your note, contact support 24/7 at support@swiftcaremd.com and we'll issue a corrected PDF — usually within minutes.

Verifying a note with an employer or school

Every note carries a Patient ID. Employers and schools can confirm a note's authenticity at swiftcaremd.com/verification — it shows the patient name, dates and signing physician, never the diagnosis.

Correcting an article on this site

Spotted a factual error in a blog post or guide? Email support@swiftcaremd.com with the URL and the correction. We will review and update promptly, and mark the page with a revised "Last updated" date.

Reviewed by a real physician. Verified by your employer.

Meet the SwiftCareMD physician who signs every note, or start your intake now. Flat $34.99, refunded if your case is declined.

Meet Dr. Nass · Start your doctor's note